About Us

As a full-service process serving agency, we partner with our clients to deliver solutions that help solve their most complicated needs. Our services are designed specifically to make you more successful. Utilizing more than a quarter century of industry experience and functional expertise, North American Process, LLC goes above and beyond the norm to drive results, and help your business prosper in a way that only a dedicated team can do.

As a dedicated team, we can offer you many things that you cannot get from a national forwarding firm. Here are just a few of them:

  • We NEVER send your work to another agency within New York State
  •       ◦  We have servers & court runners in each county
          ◦  Although we specialize in New York, we have affiliates across the country should you need service elsewhere
  • We give your files the personal attention to detail that they deserve
  • We tailor reports to your fit your needs
  • We invoice you in a way that saves you time
  •       ◦  By the Serve
          ◦  By the Case
          ◦  Bulk statements
  • We accept electronic data files or import the information for you
  • We have a secure FTP site to transfer information between our 2 companies.
  • Once you are in our system, you will be assigned a contact person.
  • We can communicate by phone, fax, email, in person, or smoke signals - whateer is the most convenience for you.
  • Our owner is hands on. Erin is actively involved in our business, each and every day, and regularly communicates with our clients. This level of service is invaluable, and all part of what we call the "Dedicated Team Experience".
  •       ◦   Do you know the owner of your current process serving agency?
          ◦  More importantly, does he/she know you?